General questions

What is the advantage of the Teya Conceptor?

Fast results. Without any long learning. You can do similar things in other software, but here it is simply faster.
With Teya Conceptor you can save a lot of time by making 3d models in seconds.
And also, you can use Teya along with your usual programs for greater efficiency in your whole pipeline.

What the difference between FREE and PRO?

In Generator tools. Just a bit.
Every time you click the "Generate button" in the free version, you have to wait (and see 'buy PRO to not wait' button). At first, it is imperceptible, but gradually this time increases.
The PRO license also has a "Similar" button for plants and buildings (repeat random generation with the same parameters)
That's the whole difference, everyone can use the free version :)
So users can do everything without any payment/registration, just after installing software. PRO is a license, not separated software.
Now users can draw with 3d brush tool for free, old tools are kept in new release.

Can I see examples of work?

You can find examples in social networks and artstaion:
https://teyaconceptor.com/social

Is it modeling or sculpting software?

No, no. It's 3d kitbashing (3d drawing with 3d brushes) and procedural generators software. Teya Conceptor is completely different from sculpting. It has different workflow and purposes.
Sculpting most convenient for creating characters. Teya Conceptor is a more versatile tool, suitable for modeling many things. In general, it is useful as an intermediate tool for concept design and kitbashing. With Teya Conceptor you can quickly make basemesh and finish in other software. Or overpaint it in Photoshop for example.
Teya Conceptor workflow is built around the idea of drawing in 3d using 2d canvas and has nothing to do with sculpting or classical methods of modeling.

I can't get used to workflow of one of tools - 3d brush tool

If you can't get used to workplane, firstly try to draw 2d seamless alpha-maps in Teya. (Alpha generator/exporter menu at top of UI).
It helps you to get used to brushes. After some time you will able to use the whole Teya workflow.

Program launch/work

System requirements and supported platforms

- Windows or Mac OS. Linux, Android (and other mobile) versions are no in the plans.
- Graphic tablet (like Wacom) is recommended because the workflow is based on drawing. Pen pressure support isn't necessary.
- OpenGL 3.0 or newer (almost every modern video card supports it). You can check your OpenGL version in Teya user/log_file.txt
- CPU/RAM requirements depend on the brushes you will use. Try to use more low-poly objects inside brushes to avoid overloading the scene if FPS is too low.
- web connection with access to teyaconceptor.com is necessary for PRO version to check license (also FTP is recommended to use auto-update and online brush library)
- Permissions to write files (just install it to any non-system folder, like "c:\Teya Conceptor" as default, see below)

Problems with start

- Try to run as admin (windows)
- Try to remove Teya settings file (user/settings*.txt)
- Redownload from [here] and reintall without delete old version (or keep 'brushes' folder), also try portable version
- If Teya can't start and shows '0xc000007b' or 'missing dlls' error (for windows users), make sure you have installed
VC redistributables: 2012 (x86), 2014 (x86), 2015-2019 (x86) are nessassary: [click to open VC download page]

Problem with entering email on the welcome screen field (@ symbol)

You can use '@' button below the email field.
If there any problems with entering email to field, you can enter it directly in "values_general_*.txt" file (in the "Teya Conceptor\user" folder inside App) after 'T' symbol, to make line like this:
T yourmail@gmail.com

Antivirus problems, can't update or auto-update broke Teya Conceptor (Windows)

If you want before all steps you can check Teya.exe and installers with antivirus to make sure that all is safe.
If you haven't installed Teya Conceptor yet, disable antivirus temporally and install it. After that Add "c:\Teya Conceptor\" folder to exclusions.
If you already used Teya and using antivirus, please do the following steps to make auto-update work:
1.Remove Teya.exe from exclusions (if it was there)
2.Add "c:\Teya Conceptor\" folder to exclusions [screenshot]
3.Reboot PC
4. Run Teya, enter the email address you used for teya and start work.
You can download last installers here:
https://teyaconceptor.com/links

Can't update or auto-update broke Teya Conceptor (macOS)

For macOS: "Allow apps downloaded from anywhere" must be enabled in Security and privacy
You can download the last version manually on the links page. Files are new on every version but links are the same:
https://teyaconceptor.com/links

Why Teya is using web connection?

- To check and download updates
- To check licences
- For online brush library

"No internet connection" problem / doesn't draw (on old PC)

First, look questions about antivirus and auto-update (see above).
Reinstall Teya: please follow installing instructions exactly (see above), in most cases issue is in admin rights or wrong installation folder - don't install Teya to 'program files' folder.
Try Portable version (unpack and run Teya.exe) - [link to download]
If it doesn't helps try to remove Teya settings file (see below), check your openGL version (see 'system requirements') and send me a log file (Teya\user\log_file.txt)

Graphic tablet

Why pen pressure doesn't work?

Because Teya Conceptor don't using pen pressure, it not so necessary.
It uses another brush dependencies (speed or angle of drawing trajectory, middle of the stroke, etc)
In more details about brush settings in [tutorial]

Right button (on pen stylus) doesn't work (Windows)

- Disable 'Windows Ink' in your tablet driver settings

Crashes (in beginning)

- Reset Teya (settings/reset via top menu or remove 'user/settings*.txt' in Teya folder)
- Install last version exactly by instructions (see it above)
- If display scaling is changed (windows 7), try to set 'Change the size of text, apps, and others items' to 100% under my display settings (see screenshot).
- Try to disable antivirus/windows defender temporarily (see 'antivirus' question)

Huion Kamvas GT-156HD tablet issue

Tablet pen pressure is disabled in Teya Conceptor.
If you run Teya, the tablet stops working and does not respond to pen movement, as well as clicks on the screen, here's what you need to do:
- Remove the tablet driver
- Download the latest driver, restart your PC (!) and install new driver
- Download Teya Portable (.zip)
- Run it as admin and immediately close
- Enter to tablet driver settings, turn off 'Enable WinTab Liniar Optimization' and click 'Apply' (screenshot 1)
- Start Teya as admin again, press with stylus in viewport, try to draw in Teya.
- Close Teya and turn 'Enable WinTab Liniar Optimization' again (screenshot 2)
- Reload the PC and everything will be okay =) dll libraries don't need to be deleted (wintab32.dll and MenuWnd.dll)

Workflow

How to reset Teya settings?

- Settings->reset in Teya top menu.
You can also manually remove 'user/settings*.txt' file in Teya folder. Program restart is nessessary. Reset don't affect your license.

Low FPS/Performance, Teya works slowly

- Try to Reset Teya settings (see question above)
- Change render mode in 'Render' top menu to fastest 'Simple openGL'
If it doesn't help, maybe it's a vertical sync problem:
- Try to minimize window size and maximize it back.
- Try diferrent 'Settings/Vsync' values in Teya settings, but defaults is best
It doesn't require Teya restart. You can switch these settings and check FPS.
- Better to disable vsync settings in graphics card driver settings (you can add special Teya/Polybrush preset): see screenshot 1 and screenshot 2.
- If it doesn't help too you can switch from Simple OpenGL mode to matcaps (in Teya 'Render' menu), but the first mode must be faster.
- Try to disable antivirus/windows defender temporarily
- Try to disable windows aero (for windows 7) or use classic shell theme

How to rotate camera and workplane?

Click Help->Navigation hotkeys in top menu or press F1 to see keys list. It works after startscreen passed.
Watching tutorial (see menu of this website) is strongly recommended.

UI Elements are too small (or big) because I have very high (low) resolution display

- Settings/Ui size in Teya top menu

Polygon (tesselation) wire is always visible

Wire is hiding by F4 or via 'view' or 'render' Teya top menu (depending on version). But some people with Nvidia graphic cards have that wire always visible.
If you one of them maybe you should change video driver settings.
See screenshot 1 and screenshot 2. Nvidia drivers have to force antialiasing and toggle antialiasing for transparency on.

Import/Export

What file formats are supported

- *.obj to open/save/import/export scenes and brushes
- *.tga to export made textures and renders, to import as brush form type
Teya don't have it's own file format type and it's very handy. All created scenes and even brushes stored in *.obj files. It supported by most 3D software. Teya just saving all Teya settings (like modifiers) to *.obj comments. Other 3D software ignores that comments, that's why there are no import/export obj in file menu. You can import any Teya scene to any software without re-opening for export.
Use menu 'file' to save/open object files and to export scene render. Also there you can adjust y/z axis direction and scene scale. If you used vertex colors in Teya Conceptor it can be exported to .tga file (disabled by default).
To export scene as alpha-texture (it even can be seamless) use 'alpha exporter' menu in top panel.
Watch tutorial to learn more.

Object is black/Wrong axises or scale

You can change scale/axis settings for opening/saving in 'file' menu
If you want to fix object inside Teya, use modificators (first tool at tools panel).
For example 'normals' modifier can be used if object is black in case of broken normals directions.

Can Teya unwrap UVs?

Teya is a software for modeling and concept art, not for texturing.
It can use only automatically generated UV's based on vertex colors (you can enable it in file menu).

Shared brushes

Where does my brushes stored? Can anyone access them?

By default, your brushes are stored only at your machine, and only you can see them.
If you want, you can share your brushes, see next question.

How to share brushes and where they stored?

You can change your brush sharing settings using brush edit panel (separately for every brush).
It works only in public categories to avoid mess.
If you are using the same Teya license at few machines, all your brushes will be displayed as yours at those machines.
Shared brushes stored on Teya server, your machine and all users machines, but only you can edit the ogirinal.
Anyone can clone shared brushes, edit them and save as their own to make brushes based on someone else.
If you turn shared brushes back to private and save them, they will be removed from server and from other users machines (obviously, once they launch Teya with access to the internet).
Brushes made from your brush willn't be removed

Can I use any brushes for free? Who made those brushes?

You can see only your brushes and brushes shared by others.
Shared brushes clearly separated in UI to two parts: Arseniy Korablev' brushes (most of them) and other users brushes.
Arseniy Korablev is me, so those brushes are made by me :)
Yes, I allow you to use my shared brushes anywhere and anyhow to make models. Only thing that I don't allow is to sell brushes itself, as yours, it's simply dishonest.
Regarding other users' brushes, as you see above, if they shared those brushes, they know what they did :)

Brushes previews are broken after click / can't draw (macOS)

Most possibly it's because of OpenGL compatibility on latest macOS versions.
All you can do it to go to Teya settings/system and:
- disabled 'lock when brush render'
- also, you can try to disable 'auto fix previews'
If it doesn't help, also disable 'use VBO if supported' and enable 'ignore VBO errors'
Then restart program.

Most of the brushes disappeared, too few brushes count (previews usually ok)

In most cases, it's FTP access or file writing permissions issue.
If you can't fix it on your system, you can download all brushes manually (download portable version of Teya and copy brushes folder) or reinstall Teya.

Licenses (PRO version)

What will happen if you stop the business? Will we lost our licenses?

If you bought license and enter your email in Teya Conceptor - license will work, check is automatic.
In any case, I'm not a company, but one person and you always can contact me here :)

Will license work at all my computers? Can license be transferred to another PC?

Licenses are linked to email, but one license is limited to 3 computers.
I understood that users can own few computers (desktop + laptop, for example) or just buy a new. You can use same email in this case.
But if the email will be entered at more than 3 different PC's, license will work only at first 3.
If you have problems, contact me.

Prices / Discounts / Many licenses

- You can see all available license plans at this page
- All updates are automatically and free
- If you a CG Studio or education college and need many licenses, contact me (see menu at top ot this page)

Author & Contact

Tell the story of creation!

Here are few articles:
https://thevirtualassist.net/polybrush-3d-software-arseniy-korablev-interview/
http://80.lv/articles/polybrush-painting-with-3d
http://3dpapa.ru/polybrush-simple-for-cg-artist
http://render.ru/books/show_book.php?book_id=3820
And of course, Live performances and streams:
https://www.youtube.com/playlist?list=PLtXjouw26VhdxYfvqRITJGmszCxSV_1fx

I want to be your partner/reseller (or just don't find my question here)

Contact me :) teyaconceptor.com/contact